Client Experience
At Uprise Travel, our product is your experience, and that experience means everything to us. Here’s how our experience stands out:
We hire and train the best guides
Our co-founder is the two-time winner of the Ghana Tour Guide of the Year award, and he knows that nothing impacts a client’s tour experience as much as the tour guide. Our obsession with the art and science of tour guiding is built into our core business philosophy.
We obsess over creating the perfect itinerary
Every moment of every tour is a product that we never stop trying to improve. When you travel with us, you can rest assured that every hotel, lunch, dinner, boat ride, camel ride, or safari has been chosen with the utmost care and consideration. Your happiness is our success.
We help you get ready to travel
Traveling to Africa for the first time can be intimidating. We want to make it easy on you, which is why we are here to advise you on visas, vaccinations, travel insurance, packing lists, cultural orientation and beyond. Have a question? We’re here for you.
We optimize relaxation
The tour packages that we sell cover the vast majority of your costs while on tour. At Uprise, we don’t want our clients visiting the ATM at every turn. Included in the cost of your trip is all of your transport, fuel, accommodation, listed activities, entrance fees, toll charges, water, some meals, and beyond. Travel should be relaxing, and spending money is not relaxing.
We focus on the details that matter to you
Are you a foodie? Are you a vegan? Are you afraid of baboons? Are you allergic to peanuts? Do you love to go dancing? Do you get carsick? We want to know! Let us make sure that your trip is suited perfectly for you and your party.
We prepare for everything
Accidents happen all over the world every day, and we work hard to prepare for them. We put safety at the forefront of our staff trainings, and our risk management plans are comprehensive. If something does go wrong on your tour, you’ll have our team to back you up.